Terms and Conditions

Our prices are for the entire estate (property, garden and shared pool) for up to 4 adults. Any extra bedding is charged 10€ per day. But extra bedding for children fewer than 12 is free. The rate includes all utilities such as Wi-Fi, gas, electricity, firewood (during winter), a pantry with the essentials (spices, vinegar, oil, sugar, coffee, tea, cocoa/hot chocolate, spaghetti, canned tomato, dish soap, laundry soap, etc.).

The final cleaning fee of 45€ is for our professional cleaning staff and the 40€ for the complete welcome service set which contains the following:

- Complete clean linen set of quality bedding, bed rugs, towels (hand/facial, bathing, pool/beach), kitchen cloths, sponges, set soap and toilet paper, candles and matches.

- A welcome food pack for a first snack with bread, cheese, eggs, olives, yogurt, tomato, lettuce, cucumber, milk, water, juice, beer, a bottle of wine and a fruit bowl.

- Personalized reception at a meeting point in the village as well the guiding and the introduction to the property.

These fees will be charged upon your arrival only once as one single payment, as it is a unique value, independent of the length of your stay. This will ensure that you will find the property in spotless condition giving your holiday the perfect start.

We provide high chairs and cots for free.

Changeover day is on Saturdays during summer season (start of July to end of August). The rest of the year we can be flexible and arrange for a different day of the week. Over low season we can offer on bookings of several weeks’ interesting discounts. From November to March we also offer long let rates for 800€ - 1.200€ per month (depending of dates and length of stay) on special conditions (min. two months). We can also offer special rates for last minutes bookings. The price includes 10% VAT and a house insurance including liability.

Our email correspondence and our website adverts with all the details regarding the house will be agreement and contract between us.

Cancellation fees:
In case we are able to rent out the house to other guests over the dates you cancelled, we will refund the total amount paid by you always up to a maximum of what the new guests will pay and reserving the right to keep costs for expenses in the case (e.g. extra advertisements, special discounts, commissions and handling charges).
In case we are not able to rent the property within the dates cancelled by you at all or in part, there will be a maximum refund of the amount(s) that you have paid according the percentages below specified:

Until 30 days before arrival = 25% of the full price.
From 29 until 21 days before arrival = 60% of the full price.
From 20 until 14 days before arrival = 80% of the full price.
From 13 days onwards before arrival = 100% of the full price.
We recommend that you sign up for the cancellation refund policy.
End cleaning fee and welcome service will not be charged in case of any cancellation.

STANDARDS

Our property is a lawful family-tourism business which is registered and monitored by the Spanish Tourism Authority (Consejería de Turismo y Deporte) which guarantees the highest standards for safety, hygiene and quality. It also has the official Andalusian seal ACROCOLOR as an organic olive and orange farm.

We have over 20 years of experience as landlords and the continuous improvement of the houses will guarantee our guests a thoroughly smooth and relaxing holiday. This can be confirmed by the excellent feedback left by our wonderful guests (please check our reviews).